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~ Easy!  Cancellation or adjustments can be made by either party by email 24 hours before the window.  

~ A cancellation fee of $35 applies if not canceled within 24 hours.

~ Emergencies with 12 hours' notice.

See Payment page.

~ All cost reimbursements are required if supplies, orders, or shopping were done on the customer's behalf to complete a scheduled project or task.

~ If an appointment or scheduled event is canceled, the client is still responsible for reimbursement of all costs.

~ If supplies are returned, a fee for return handling, restocking, shipping, and transport, plus a 1-hour minimum charge, will be applied. 

~ One-Time Task/Appointment or Repeat Task Schedule available.

~ Schedule assistance 1-2 weeks before the service is needed.  If a large project, allow more time. 

- Not available for emergency services.

- If online shows "no opening" email to check availability.

~ Customer will receive a confirmation email with opening availability and confirmation of service accepted..    

Assisting service must be requested 7 days prior to needed service.  Set dates and times are not guaranteed until the customer receives a confirmation email.  

~ Remote assistance only.  No-location services available at this time. 

~ Travel outside the Monterey Peninsula is not available at this time.  

~ If special travel is approved, a fuel fee will apply, plus the time of travel at an hourly rate.